Terms of Service

Prototype draft. These terms describe the PassFino prototype and must be reviewed by counsel before launch.

About the service

PassFino helps you make a passport, visa or Green Card photo at home: it crops your photo to the published size for your document, checks it against the published rules, lets you replace the background if you choose to, and lays the result out for printing.

No acceptance guarantee

PassFino checks your photo against public guidance from the issuing authorities: the size, where the head and eyes sit, the background, lighting and shadows, expression, glasses and more. It does not and cannot guarantee that an authority will accept your photo. How the photo is printed and the authority's own judgement also matter, and the authority always makes the final decision. Always check the current rules for your application.

Edited photos

Every document PassFino supports asks for an unedited photo. Replacing the background is your choice: we tell you before you use it that it may get the photo rejected, and we always give you the original crop as well.

Your responsibility

• Only use photos of yourself or of people who have asked you to prepare their photo, or of your own children.
• Do not use PassFino to change how a person looks or to create misleading identity photos.
• Print at 100% / actual size and check the printed size before submitting.

Your photos

Your photos remain yours. They are processed in your browser. When you buy, the finished files are stored for 30 days so we can email them to you and, on the Pro plan, so a person can review them; the privacy policy has the details.

Paid plans

Paid plans (Basic and Pro) are one-time payments priced per person, taken by Stripe. You get the files at once, a link by email to download them again for 30 days, and a free retake for 24 hours (Basic) or 30 days (Pro). On Pro a person looks at every photo within 24 hours and tells you what they found; a review is an opinion on the published rules, not an approval, and the passport office always makes the final call. The refund promises are the ones shown on the pricing page. The full pricing, refund and cancellation terms must be reviewed by counsel before launch.

Availability and warranties

The service is provided "as is" and may change or be unavailable at times.

Limitation of liability

To the extent permitted by law, PassFino is not liable for rejected applications, travel disruption or indirect losses arising from use of the service.

Changes and contact

We may update these terms as the service changes. Questions: support@passfino.com.