| Size | 35–40 mm wide, 45–50 mm high; 32–36 mm from chin to crown | CheckedCropped to 35 × 45 mm from the top of your head and your chin |
| Background | Plain white or light grey, in contrast with your face | CheckedColour, shadows, patterns and anything behind you |
| Expression | Neutral, mouth closed | CheckedSmiles and an open mouth |
| Eyes | Open and clearly visible | CheckedClosed eyes |
| Glasses | Not allowed since July 2018, unless a doctor certifies you can’t take them off | CheckedGlasses, so you can take them off |
| Pose | Facing the camera, head straight; nobody else in the photo | CheckedTilt, turn, and other people or hands in the frame |
| Unedited | Photos with a changed or removed background are rejected | Our promiseWe never change it, unless you choose to replace the background |
| Printing | Photo-lab quality on glossy paper of 200 gsm or more; no inkjet prints | Up to youWe lay out the sheet; take it to a photo lab |
| How recent | Taken in the last 6 months | Up to youWe can’t tell when a photo was taken |